Privacy Policy
Introduction
At Capital Coast HR Solutions, we are committed to protecting your privacy and ensuring that any personal data collected through our website is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information. This policy applies only to our website (www.capitalcoasthr.co.uk) and not to any other services or external links.
1. What Data We Collect
When you use our website, we may collect and process the following personal data:
Personal Information: Name, email address, phone number, and any details you provide when submitting an enquiry or contacting us.
Technical Data: IP address, browser type, operating system, and other analytics data collected via cookies to improve website performance.
Communication Data: Records of correspondence when you contact us via forms, email, or other methods.
2. How We Use Your Data
We collect and use your data for the following purposes:
To respond to your enquiries and provide HR consultancy services.
To manage our website and improve user experience through analytics.
To comply with legal or regulatory requirements.
To send updates or marketing communications (only if you have given explicit consent).
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Legal Basis for Processing Your Data
Under UK GDPR, we process your personal data based on:
Legitimate Interests: When responding to your enquiries or improving our services.
Contractual Obligation: If you engage our HR services.
Legal Compliance: When required by law to retain records or disclose information.
Consent: When you opt in to receive marketing communications (you can withdraw this consent at any time).
4. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
5. How We Protect Your Data
We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
6. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience. You can manage or disable cookies through your browser settings.
7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right to Access – Request a copy of the data we hold about you.
Right to Rectification – Request corrections to inaccurate or incomplete data.
Right to Erasure – Request deletion of your data (subject to legal obligations).
Right to Restrict Processing – Request limitations on how we use your data.
Right to Object – Object to certain uses of your data, such as direct marketing.
Right to Data Portability – Request transfer of your data to another service.
8. How to Request Access to Your Data
If you wish to exercise any of your rights or request access to your data, please contact us at:
Email: enquiries@capitalcoasthr.co.uk
We will respond to all requests within one month, in accordance with UK GDPR requirements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be updated on this page, and we encourage you to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Capital Coast HR Solutions
Email: enquiries@capitalcoasthr.co.uk
Website: www.capitalcoasthr.co.uk